Refund Policy

At Everything and more, we want to ensure your complete satisfaction with every purchase. If you receive a damaged item, we are here to make it right. Please read our refund policy below for details on how we handle damaged items.

1. Damaged Items

We take great care to package our products securely, but occasionally, damage can occur during shipping or for reasons beyond our control. If you receive a damaged item, please follow these steps:

2. Reporting a Damaged Item

• Within 7 days of receiving your order, please contact our Customer Support team. Please include your order number, details of the damaged item, and clear photos showing the damage.

3. Evaluation and Refund Process

• Our team will review your claim and assess the reported damage.
• We may request additional information or photos if needed for evaluation.
• Once we've verified the damage, we will provide you with instructions on returning the damaged item.

4. Returning the Damaged Item

• Follow the return instructions provided by our team.
• Ensure the item is securely packaged and clearly marked as a "Return."
• You are responsible for the return shipping costs, which will be refunded to you upon successful evaluation.

5. Refund or Replacement

• Upon receiving and inspecting the returned item, we will issue a refund or send a replacement, according to your preference.
• If a replacement is available, it will be sent to you at no additional cost.
• Refund will not be available however we can issue you with store credit.

Thank you for choosing Everything and more. We appreciate you and look forward to serving you in the future.